NHTSA Campaign Number: 18V215000
Manufacturer Zero Motorcycles Inc.
Components ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM
Potential Number of Units Affected 218
Summary
Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
Remedy
Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall is expected to begin April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
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